Privacy Policy
Last updated: November 9, 2026
1. Introduction
Pinforge ("we," "our," or "us") is operated by Moon Raven Designs, based in Victoria, BC, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website (pinforge.io). By using Pinforge, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly to us, including: your email address when you create an account or sign in; your Etsy shop data (shop name, listing titles, descriptions, tags, materials, photos, prices and public listing statistics such as favourites) when you add or connect your Etsy shop; and your Pinterest account data (username, profile picture, boards, the pins Pinforge publishes for you and, on plans with promoted pins, ad account and campaign data) when you connect your Pinterest account. We also keep basic security records (sign-in attempts and the network address they came from) to protect accounts. We do not collect payment card information directly: all payments are processed by Stripe.
3. How We Use Your Information
We use the information we collect to: provide, maintain, and improve Pinforge's services; choose which of your listings to pin and when; generate pin titles, descriptions and images from your listing data; publish the pins you approve to your Pinterest account; create and manage Pinterest promoted-pin campaigns you set up; send you sign-in codes and service-related messages; and respond to your requests and support inquiries. We do not use your shop data to market anything to you or to anyone else.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We share data only as necessary to provide our services: with Pinterest via their API to publish your pins and manage your campaigns; with Etsy via their API to read your shop and listing data; with Stripe to process subscription payments; with Brevo to deliver sign-in and service emails; with DeepSeek, an AI provider, which receives a listing's title, description, tags and materials (never your email or account details) to write pin text; and with DigitalOcean, which hosts our servers. All Etsy and Pinterest connections use OAuth, so we never see or store your Etsy or Pinterest passwords.
5. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS), encryption of Etsy and Pinterest access tokens at rest (AES-256-GCM), sign-in codes stored only as one-way hashes, rate limits on sign-in, and access controls limiting who can view your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you disconnect your Etsy or Pinterest account, we delete the associated access tokens immediately. If you delete your account (Settings, Delete account), we delete your account, shops, listings, pins and tokens straight away; Stripe keeps its own billing records as the law requires. You can also request deletion by contacting us at the email below.
7. Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; disconnect your Etsy or Pinterest account at any time; opt out of non-essential communications; and export your data in a portable format.
8. Cookies and Analytics
Pinforge uses essential cookies only: one to keep you signed in and one to tie a sign-in code to the browser that asked for it. We do not use advertising cookies. We may use privacy-friendly, cookieless analytics (Umami) to count page visits; it does not track you across sites.
9. Children's Privacy
Pinforge is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Pinforge after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us at: Moon Raven Designs, Victoria, BC, Canada. Email: info@moonraven.com